Thank you for purchasing VXV products. If by any chance you have issues with any of our products, please contact our service team for assistance in warranty service. Please understand that our warranty policy applies to those customers (VXV’s distributors and wholesalers) who purchase from VXV directly. For those who purchase our products from the third party, please consult with your supplier for warranty policy. If you have any questions regarding our products, please email to


PLEASE NOTE, VXV has a 90 day warranty policy for all authentic VXV products.